The knowledge based portal allow users to view the status of all the DR’s trade commitments, all the actors involved (both individuals and organizations), legislative bills that could affect trade commitments and grants for technical assistance for trade-related issues. The system also includes an alert mechanism to notify those responsible for the commitment to take action when a deadline is approaching. As part of this effort, Bixal also developed a Complaints and Case system to help the government manage and track the concerns of the private sector and trade partners regarding trade agreements.